New Way

Designed with the homeless and the needy in mind.

We understand that some do not wish to commit to a long-term residential program and this is why our program is open to everyone, residents and non-residents alike. The goal is to offer individualized case management services that will ultimately result in a better living situation. Where there is homelessness, we hope to be instrumental in securing housing and ways to provide for it. We do this by making use of all the community resources and existing social services. Our long-term standing in the area gives us valuable knowledge that we eagerly share with those seeking help.

Our services include:

· Counseling
· Case Management
· Peer Support
· Christian Counseling
· Education, computer use
· Job Preparation
· Budgeting Classes
· Showers & Personal Items
· Clothing vouchers
· Referrals to community services
· Assistance with making Medical Appointments
ALWAYS OPEN!

First Step Center
944 S. Arizona Avenue
Yuma, AZ 85364
(928) 328-8082

Clinical Supervisor:

Myra E. Garlit, M.Ed., LISAC, BHP
Chief Executive Officer
mgarlit@crossroadsmission.org

We are a provider for the State of Arizona through Arizona Complete Health Regional Behavioral Health Authority:

www.azcompletehealth.com

Arizona Complete Health PROVIDER MANUAL

Division of Behavioral Health Services Covered Behavioral Health Services Guide

EMERGENCY

If you are having a medical emergency please call 911. If you have a crisis related to drugs, alcohol, or mental health you can call NURSEWISE at 1-866-495-6735.
Si usted tiene una emergencia medica, por favor llame al 911. Si tiene una crisis relacionada con drogas, alcohol, o salud mental usted puede llamar a NURSEWISE al 1-866-495-6735.

TDD

A telecommunications device for the hard of hearing or deaf is available at our First Step Center: (928) 783-9362, Ext. 302

SPANISH INTERPRETERS

We have Certified English/Spanish Interpreters. ALTA Language Services Inc. performs live tests for fluency in Spanish listening and speaking. Contamos con Intérpretes Certificados en Inglés y Español. ALTA Language Services Inc. realiza pruebas en vivo para fluencia en hablar y escuchar español.

GRIEVANCES

We value your comments and suggestions. A "Client Grievances Policy" is in place at Crossroads Mission for New Life & New Way program participants. The policy and the grievance forms are available at our shelter locations, the Foundation Center, and First Step Center. Non-program participants may send their comments, suggestions, praises, or concerns to our administration office: 944 S. Arizona Avenue, Yuma, AZ 85364.